Effective Date:10-aug-2025
At SmartCode Media, we provide both digital services and, where applicable, physical products. This Shipping & Delivery Policy outlines how we deliver our offerings to clients.
1. Digital Services
- All digital services (web development, digital marketing, design, etc.) are delivered electronically.
- Delivery timelines are based on project agreements and client cooperation.
- Files, reports, and project deliverables are shared via email, cloud storage, or client dashboards.
2. Physical Products (if applicable)
- Orders for physical items (such as tech accessories, merchandise, or packaged solutions) are processed within 2–5 business days after payment confirmation.
- Shipping is available within India and selected international locations.
- Estimated delivery time:
- Domestic (India): 5–10 business days
- International: 10–21 business days (depending on customs and courier services).
3. Shipping Charges
- Shipping fees (if applicable) will be calculated at checkout.
- Free shipping may be offered on promotional orders or bulk purchases.
4. Order Tracking
- Once shipped, customers will receive tracking details via email or SMS.
- Tracking may take 24–48 hours to become active.
5. Delays
- We are not responsible for delays caused by courier services, customs clearance, or unforeseen circumstances (natural disasters, strikes, etc.).
- For digital services, delays may occur if required inputs from the client are not provided on time.
6. Contact Us
For any shipping or delivery queries, please contact:
📧 [support@smartcodemedia.com]
